Use cases
Where online stores lose money,
and how to stop it.
Verdikx is used to stop the specific ways online stores lose money after a sale: stolen-card fraud, friendly fraud, refund and returns abuse, item-not-received claims, subscription chargebacks and chargeback ratios creeping toward Visa and Mastercard monitoring thresholds. Each guide below explains the problem, the steps that work, and what Verdikx does and does not do.
- 7-day free trial
- Flat, public pricing
- No percentage of recovered chargebacks
- Security you can check
- Cancel in the app
Problems we help with
How to Prevent Chargebacks: Step-by-Step Guide
Prevent chargebacks before they cost you: screen orders, fix descriptors, refund early warnings and prove delivery. A practical guide for online merchants.
Shopify fraud detectionShopify Fraud Detection and Prevention App
Go beyond Shopify's built-in fraud analysis: risk scores with plain-English reasons, IP and device signals, blocklists and holds before you fulfill.
Friendly fraudFriendly Fraud: What It Is and How to Fight It
Friendly fraud is a customer disputing a purchase they made. Learn the warning signs, the evidence that wins, and how Visa CE 3.0 helps merchants.
Refund abuseRefund Abuse and Refund Fraud: How to Stop It
Spot refund abuse before it eats your margin: serial returners, wardrobing, false not-received claims and empty boxes. Signals, policy tips and evidence.
Item not receivedItem Not Received Chargebacks: How to Win INR
Answer item not received chargebacks with carrier scans, address matches and customer messages. A step-by-step guide for Visa 13.1 and Mastercard disputes.
Subscription chargebacksSubscription & SaaS Chargebacks: Prevent and Win
Cut subscription and SaaS chargebacks: Visa trial rules, renewal reminders, easy cancellation and the cancellation evidence that answers 13.2 disputes.
High-risk merchantsHigh-Risk Merchant Chargeback Protection
High-risk merchants live close to card-network limits. Keep disputes down, answer every winnable case and stay off MATCH, with honest help from Verdikx.
Chargeback ratio monitoringChargeback Ratio: VAMP and ECM Thresholds
How Visa VAMP and Mastercard ECM/HECM calculate your chargeback ratio, the 2026 thresholds by region, and how to stay under them. Sourced and dated.
The products behind them
Each use case draws on the same Verdikx products and one shared record of every order.
Order Screening and Fraud Screening Software
Score every new order 0 to 100 with plain-English reasons, then tag, hold or flag it with your own rules. Fraud screening software for Shopify, on Growth and Pro.
ProductChargeback Software: Manage Disputes in One Queue
Chargeback management software for Shopify Payments, Stripe and beta processors, plus any bank notice by email: evidence packets, playbooks and AI drafts.
ProductAutomated Dispute Response with Guardrails
Autopilot drafts every dispute response and, where the processor allows it, submits strong cases 48 hours before the deadline, inside your limits.
ProductReturn Fraud Detection and Returns Abuse Review
Every return request gets an approve, review or decline-suggested recommendation with reasons: return rate, wardrobing, tracking and weight checks.
ProductShared Fraud Data Network for Merchants
Opt in to see a shopper's chargeback and refund-abuse history from other participating stores before you ship, shown once three other stores report it.
Stop the next chargeback before it starts.
Install on Shopify in minutes, or sign up by card on any other platform, then connect your processors, helpdesk and carriers. Free 7-day trial on every plan.