Verdikx vs Riskified at a glance
| Feature | Verdikx | Riskified |
|---|---|---|
| Fraud screening before fulfillment | Yes, on Growth and up: after the order is placed and before it ships (Verdikx never blocks checkout), a 0 to 100 risk score with plain-English reasons on new Shopify orders, IP intelligence, a storefront device pixel, blocklists and Verdikx Network history; High-risk orders are held for your review, and custom risk rules are on Pro | Real-time AI fraud decisions on every order[1] |
| Who decides on a risky order | You do. Verdikx scores the order and explains why, holds High-risk orders for your review (on by default) and runs rules you write on Pro. Verdikx never cancels an order on its own. With order screening (Growth and up), it holds risky Shopify orders and orders from customers you block, and you decide whether to cancel. Autopilot never accepts a dispute | Riskified makes the fraud decision in real time and blocks abusive refunds and returns automatically (Policy Protect)[1] |
| Shared merchant network | Opt-in Verdikx Network (new, so signals are few at first): stores that join share chargeback and refund-abuse outcomes as keyed one-way hashes (HMAC-SHA256), never raw customer data; a shopper is flagged only once three other participating merchant accounts report them, and your decisions and blocklists are never shared | Not publicly stated |
| Chargeback management | Yes: an evidence record for every order, AI-assisted drafts and submission for Shopify Payments and Stripe (live), more processors in beta, and chargebacks from any processor or bank by email or CSV | Chargeback recovery and management automation[1] |
| Returns and refund abuse | Yes, on Growth and up: refund-abuse scores, customer risk profiles and return-request recommendations (approve, review or decline-recommended) with reasons | Policy Protect: automated blocking of abusive refunds and returns[1] |
| Pricing model | Flat subscription (billed through Shopify for Shopify stores, by card for others): Starter $29, Growth $79, Pro $199 a month, yearly saves 20%. Not a percentage of recovered chargebacks or of order value: Verdikx takes no cut of what you win back | Free to install on Shopify; additional charges billed separately by Riskified (amounts not shown on the listing)[1] |
| Guarantee | No outcome guarantee and no chargeback reimbursement: banks and card networks decide disputes, and the merchant keeps fraud liability | Advertises full chargeback protection on every transaction[1] |
| Store platforms | Shopify app for Shopify stores; WooCommerce (beta) and processor-only workspaces created on verdikx.com and paid by card. BigCommerce, Wix, Squarespace, Magento 2, commercetools, VTEX and Miva connect directly (beta); marketplaces such as Amazon, eBay and Etsy coming soon | Shopify (App Store listing)[1] |
| Payment processors | Shopify Payments and Stripe live; Braintree, Adyen, Checkout.com, Authorize.net, Klarna and Afterpay in beta; PayPal and Square coming soon; chargeback notices from any processor or bank by email or CSV | Not publicly stated |
| Automation and control | Autopilot on Growth and up: automatic drafts, and opt-in auto-submission only inside merchant-set limits, by default 48 hours before the deadline. Verdikx never cancels an order on its own. With order screening (Growth and up), it holds risky Shopify orders and orders from customers you block, and you decide whether to cancel. Autopilot never accepts a dispute | Automated fraud decisions and refund and return blocking[1] |
| AI-written dispute responses | AI-assisted drafts the merchant can review and edit, and an AI claim check that sets the cardholder's claim against the store's records: AI drafts and the AI claim check for 10 cases a month on Starter (one shared count), unlimited AI drafts and AI claim checks (fair use) on Growth and Pro | Not publicly stated |
| Card-network alerts (RDR, Ethoca) | Stripe early fraud warnings with auto-refund policies (live, Growth and up); Visa RDR and Mastercard Ethoca alerts coming soon | Not publicly stated |
| Free trial | 7-day free trial on every plan | Not publicly stated |
| Contract | Monthly or yearly plan through Shopify Billing for Shopify stores; cancel anytime | Not publicly stated |
The short version
Verdikx is a fraud, chargeback and dispute platform for e-commerce and SaaS merchants, made by Verdikx LLC (New Jersey, United States). It installs as a Shopify app, screens new orders for fraud, keeps an evidence record for every order, prepares dispute responses across payment processors and flags returns abuse, on a flat subscription.
Riskified's Shopify App Store listing describes real-time AI fraud decisions, full chargeback protection on every transaction, automated blocking of abusive refunds and returns (Policy Protect), and chargeback recovery and management automation. The listing is free to install, with additional charges billed separately by Riskified; it does not show amounts.
Like other guarantee providers, Riskified takes the approve-or-decline decision and the fraud chargeback risk on approved orders. Verdikx gives you explained risk scores, evidence and drafts at a flat, published price, and you make the decisions.
How to choose
- Get a quote and compare it with a flat plan. Ask how fees are calculated and compare with the published plans on the pricing page.
- Decide who should own fraud liability. If moving fraud chargeback risk off your books matters most, a protection model fits. If you prefer control and a fixed cost, a tool model fits.
- Look at your dispute mix. Fraud protection typically applies to fraud chargebacks on approved orders. Friendly fraud and delivery disputes usually need evidence and responses.
- Check your stack. Confirm your storefront and every processor are supported, and at what maturity, on Connections.
When Riskified is the better choice
- You want chargeback protection on approved transactions rather than carrying fraud losses yourself.
- You want refund and return abuse blocked automatically (Policy Protect) as part of the same provider.
- You sell on a platform Verdikx doesn't connect to yet (Verdikx connects Shopify, WooCommerce (beta), BigCommerce, Wix, Squarespace, Magento 2, commercetools, VTEX and Miva (direct, beta); marketplaces such as Amazon, eBay and Etsy are coming soon).
- You prefer a provider that makes the approve-or-decline decision for you.
When Verdikx is the better choice
- You want published, flat pricing you can start on yourself, with a 7-day free trial and no sales call, and no share of what you win back.
- You want the final say: Verdikx explains each risk score in plain English after the order is placed and before it ships. Verdikx never cancels an order on its own. With order screening (Growth and up), it holds risky Shopify orders and orders from customers you block, and you decide whether to cancel. Autopilot never accepts a dispute.
- You want cross-store signals only on an opt-in basis, shared as keyed hashes rather than customer data.
- You need help with every dispute type, not only fraud: delivery proof, customer messages and AI-assisted drafts for friendly fraud and "item not received" claims.
- You want chargebacks from several processors in one inbox, including notices by email or CSV.
Verdikx does not guarantee dispute outcomes or reimburse chargebacks: banks and card networks decide disputes.
Frequently asked questions
What is the main difference between Riskified and Verdikx?
Riskified's Shopify listing describes real-time fraud decisions with full chargeback protection on every transaction, so fraud losses on approved orders are covered. Verdikx is a flat-priced Shopify app that explains risk and helps you win disputes, but does not reimburse chargebacks. The choice is mainly protection and outsourced decisions versus control and a fixed cost.
How much does Riskified cost?
Riskified's Shopify App Store listing is free to install and says additional charges are billed separately by Riskified, without showing amounts. You need to contact Riskified for a quote. Verdikx publishes its prices: Starter $29, Growth $79 and Pro $199 a month, with a 7-day free trial.
Does Verdikx block refund and return abuse?
Verdikx scores refund-abuse risk, builds customer risk profiles and gives return-request recommendations (approve, review or decline-recommended) with reasons, on the Growth and Pro plans. You decide what to do with each return. It does not block returns automatically on its own.
Is Verdikx a good fit for smaller Shopify stores?
Verdikx is self-serve: install it from the Shopify App Store, start a 7-day free trial and choose a flat plan from $29 a month. Starter covers Shopify dispute evidence, with AI drafts and the AI claim check for 10 cases a month; order screening and returns-abuse checks start on Growth.
See it on your own orders.
Install on Shopify, or create a workspace for WooCommerce, another platform or your processors, and get your first verdicts in minutes. 7-day free trial, no percentage of what you win.
Sources
- Riskified on the Shopify App Store (checked October 5, 2026)
Last reviewed by Verdikx Research.