Any processor or bank (email and CSV)
Forward chargeback notices to your Verdikx address or upload a chargeback report CSV. Klarna, Afterpay, Amazon Pay, Shop Pay and bank notices are recognised.
Live
Integrations
More context.
Stronger verdicts.
Verdikx connects to Shopify Payments and Stripe, plus Braintree, Adyen, Checkout.com, Authorize.net, Klarna, Afterpay and WooPayments in beta, plus chargeback notices from any processor by email or CSV. It also pulls evidence from helpdesks, carriers, subscription and returns tools. Each integration is labelled live, beta (fully built and supported) or coming soon.
Most merchants start here
Shopify Payments
Stripe
Square
WooCommerce
BigCommerce
Gorgias
Zendesk
Loop Returns
30 integrations
All integrations
Email forwarding
Every store gets a private Verdikx address. Forward chargeback notices from any processor or bank, or customer emails, and they become cases and evidence.
Live
Stripe
Disputes import automatically, stay updated, and your reviewed evidence is submitted to Stripe from the case.
LiveConnect
Zapier, API and webhooks
Create API keys and webhooks in Settings. Push cases in, react to dispute and screening events anywhere.
Live
Adobe Commerce / Magento
Magento 2 and Adobe Commerce: connect under Store above with your store URL and an integration access token. Orders, payment method, shipments and tracking, refund totals and customers sync into the same screening and evidence as Shopify (read-only; nothing is written back). Magento 1 is not supported.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Adyen
Disputes arrive as Adyen notifies them; choose a defense reason and submit from the case.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Afterpay
Disputes import hourly; submit the reviewed packet from the case (one submission per dispute).
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
AfterShip
Tracking checkpoints for each order's shipments, added to delivery proof.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Authorize.net
Chargebacks import from settled transactions; Authorize.net has no evidence API, so you send the packet yourself.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
BigCommerce
Orders, shipments and tracking, refunds and customers sync into the same screening and evidence as Shopify (read-only; nothing is written back to BigCommerce yet).
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Braintree
Disputes import and your reviewed evidence is submitted to Braintree from the case.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Checkout.com
Disputes import automatically and your reviewed evidence is submitted to Checkout.com from the case.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Freshdesk
Ticket replies and notes sync, link to orders and appear on each case as evidence.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Front
Conversations, messages and teammates' internal comments sync, link to orders and appear on each case as evidence.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Gorgias
Customer messages sync automatically, link to orders and appear on each case as evidence.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Help Scout
Conversations sync, with an optional signed webhook for instant updates.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Intercom
Conversations sync and appear on matching cases.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Klarna
Disputes import hourly or by webhook; choose how to contest and respond from the case. Never accepted for you.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Loop Returns
Return state and outcome (refund, store credit or exchange) for credit-not-processed disputes.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Recharge
Subscriptions, cancellations and charges become evidence for subscription-canceled disputes.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Skio
Subscription start and cancellation dates become evidence for subscription-canceled disputes.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Squarespace
Orders, customers, fulfillments and tracking and refund totals sync into the same screening and evidence as Shopify (read-only; nothing is written back to Squarespace).
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Wix
Orders, buyers, fulfillments and tracking and refund totals sync into the same screening and evidence as Shopify (read-only; nothing is written back to Wix).
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
WooCommerce
Orders, customers, refunds and shipment tracking sync (every 30 minutes, or within about a minute with order webhooks) into the same screening, evidence and refund-abuse scoring as Shopify; each verdict is noted on the order in WooCommerce and High risk orders can be put on hold there; WooPayments disputes are imported and submitted from the case.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
Zendesk
Customer messages sync automatically, link to orders and appear on each case as evidence.
New: Recently added — we work closely with every merchant who connects it, so questions get a fast answer.Connect
DHL
Delivery scans are checked automatically through multi-carrier tracking for DHL Express, DHL eCommerce and DHL Paket shipments. A plain “DHL” carrier name is not tracked; no DHL credentials are needed.
Setup required
FedEx
Delivery scans are checked automatically through multi-carrier tracking. Signature documents need the FedEx account that shipped the order; delivery photos need separate FedEx approval.
Setup required
Square
Disputes import automatically and your reviewed evidence is submitted to Square from the case.
UPS
Delivery scans are checked automatically through multi-carrier tracking. Signature, proof-of-delivery and photo files need an authorized UPS account and a successful shipment check first.
Setup required
USPS
Delivery scans are checked automatically through multi-carrier tracking. Direct USPS tracking needs USPS to approve access; USPS sends proof of delivery by email on request.
Setup required
On the roadmap (11)
Amazon · eBay · Etsy · Gmail · HubSpot, Front, Zoho Desk and more · Mercado Libre · PayPal · PrestaShop · Square Online · TikTok Shop · Walmart Marketplace
Integration guides
How disputes work on each platform and what Verdikx connects, with setup steps.
Live
Shopify Chargeback App: Evidence and Screening
Verdikx is a Shopify chargeback app that records evidence for every order, imports disputes and builds reviewed response packets. From $29/mo, 7-day trial.
LiveShopify Chargebacks: Fees, Deadlines and How to Respond
How Shopify Payments chargebacks work: fees, the 7 to 21 day response window and evidence. Verdikx imports each dispute and builds the packet automatically.
NewWooCommerce Chargebacks and WooPayments Disputes
How WooPayments disputes work and how Verdikx screens WooCommerce orders, imports disputes and submits reviewed evidence, with or without Shopify.
NewBigCommerce Chargeback and Fraud App
Connect a BigCommerce store to Verdikx: orders, shipments, refunds and customers sync into fraud screening and chargeback evidence beside processor disputes.
LiveStripe Disputes: Chargeback Software for Stripe
How Stripe disputes work: fees, 7 to 21 day deadlines, inquiries and early fraud warnings. Verdikx imports Stripe disputes and submits reviewed evidence.
Not yet availablePayPal Disputes and Chargebacks Explained
PayPal inquiries, claims and chargebacks explained, with timelines. Verdikx's PayPal connection is not yet available; forward PayPal notices by email or CSV today.
NewBraintree Disputes: Import and Respond
How Braintree retrievals, chargebacks and pre-arbs work, and how Verdikx imports Braintree disputes and submits evidence before the reply-by date.
NewAdyen Disputes and Chargebacks: Import and Respond
How Adyen disputes move from RFI to chargeback and second chargeback, and how Verdikx receives them by webhook and submits your defense from the case.
Connect what you run. We'll handle the rest.
Install on Shopify in minutes, or sign up by card on any other platform, then connect your processors, helpdesk and carriers. Free 7-day trial on every plan.