Approved fraud ships
A stolen card looks like a great first order. By the time the chargeback lands, the goods are gone and the fee is due.
Prevention
Stop the chargeback
before the box ships.
Order screening software checks each new order for fraud signals before you fulfill it. On Growth and Pro, Verdikx scores every new Shopify order from 0 to 100, within a few minutes, using address, velocity, IP, device, history and network signals, explains the reasons in plain English, and posts the verdict back to Shopify for you to act on.
Part of one platform
One step of the lifecycle. All of it covered.
Verdikx handles prevention and chargeback recovery on the same order record, from checkout to chargeback and after.
- 01Before it ships
Screen every order
On Growth and Pro, a 0–100 risk score with plain-English reasons on every new order after it is placed: IP and device velocity, card testing, account takeover, repeat disputers, chargebacks linked from other orders, IP intelligence, your blocklists and rules, and Verdikx Network history. Risky orders are held before fulfilment; you decide.
- 02As it happens
Capture the evidence
Tracking, store policies, customer messages, checkout signals and order history are saved to the order's evidence vault as they happen, not rebuilt later.
- 03Before it's a chargeback
Stop it early
Stripe early fraud warnings land in one inbox, so you can refund within your limits before they turn into chargebacks. Card-network alerts (Visa RDR, Mastercard Ethoca) coming soon.
- 04When it lands
Fight it with facts
One queue for nine processors (some in beta) plus emailed or CSV notices. Each case gets a reason-code checklist, an AI draft that cites your records and a PDF evidence packet, submitted by you, or by Autopilot where the processor allows it.
- 05After
Learn and protect
Refund-abuse scores and returns recommendations before the refund goes out, a daily chargeback-ratio check that warns you as it climbs, and a Results dashboard with win rates, recovered revenue and what you kept, by processor and reason.
The problem
Fraud is cheapest to stop before fulfilment.
Warnings arrive too late
Early fraud warnings and bank alerts give you a window to refund. Miss it, and it becomes a chargeback on your ratio.
Blanket rules cost sales
Blocking every international or rushed order kills good revenue. Merchants need precise, explainable decisions.
How Verdikx solves it
A verdict on every order. Your policy on what happens next.
01
Order screening
Address, email, order velocity, refund history, network signals and your platform's own fraud analysis, scored with plain-English reasons. Screening runs on new Shopify orders today, within a few minutes, on Growth and Pro.
02
Risk rules and fulfilment holds
Tag, note, alert or hold fulfilment automatically, with templates to start. Verdikx never cancels an order on its own. With order screening (Growth and up), it holds risky Shopify orders and orders from customers you block, and you decide whether to cancel. Autopilot never accepts a dispute.
03
Early fraud warnings
Stripe early fraud warnings land in one inbox, auto-refunded under a cap you set. Card-network alerts (Visa RDR, Mastercard Ethoca) coming soon.
04
Verdikx Network (opt-in)
Join, and shoppers who charged back at other participating stores are flagged when they order, before you ship, without anyone's raw data being shared.
05
Stop renewals after a dispute
BetaWhen a buyer disputes or a Stripe early fraud warning arrives, cancel or pause their Recharge, Skio or Stripe Billing subscription once you approve it (Recharge and Skio are in beta), so one problem doesn't become a chargeback every month.
06
Subscription guard
Coming soonComing soon: before each renewal, Verdikx flags subscribers who asked to cancel, complained or were flagged by the network, so you can refund or cancel before they go to their bank. Plus a check that your trial and renewal reminders meet Visa's subscription rules.
Order #4823
Billing ≠ shippingBilled in New York, shipping to Florida
+28Disposable emailThrowaway mail provider
+18Network historyCharged back at 3 other stores
+25Rule matchedHold high-risk orders over $500
HeldSample data
Use cases
Built for the orders that keep you up at night.
High-value first orders
Hold for review instead of shipping a $1,200 order to a stranger.
Reshippers and drop addresses
Catch mismatched addresses and many buyers shipping to the same address.
Early fraud warnings
Refund small unfulfilled orders automatically before they become chargebacks.
Repeat offenders
Recognise shoppers with chargeback history across the network.
How screening works
Verdikx is a fraud, chargeback and dispute platform for e-commerce and SaaS merchants, built by Verdikx LLC. Its screening is a transparent rules engine: every point added or removed is a documented signal with a plain-language reason.
- A new order arrives from your Shopify store.
- Verdikx checks your blocklist and Trusted list first, then scores the order from 0 to 100 using the signals below. Missing data never counts for or against an order.
- The order gets a verdict: Approved (below 30 by default), Needs review (from 30) or High risk (from 60). You can change both scores.
- Verdikx posts the result back to Shopify: a risk level on the order, plus a "Verdikx: review" or "Verdikx: high risk" tag and a note if you keep tagging on.
- High risk orders are held automatically (on by default, on Growth and Pro): fulfillment pauses in Shopify until you approve the order or release the hold.
- Your risk rules run (Pro): tag, note, alert you, publish a risk level, hold fulfillment or recommend cancelling.
- You approve or hold the order with one click, and Verdikx learns from it: that customer's later orders show your earlier decision.
What each plan includes
- Growth ($79/month): screening for up to 10,000 new orders a month, the Shopify risk panel, automatic tags and notes, IP intelligence, the storefront device pixel, Verdikx Network signals, refund-abuse scores and Stripe early fraud warnings.
- Pro ($199/month): up to 50,000 orders a month, custom risk rules (up to 50 per store) with automatic fulfillment holds, templates such as "Hold orders from repeat chargeback customers", and Shield automation.
Limits are soft: you are warned at 80%, screening continues through a grace window after 100% (7 days or 20% over, whichever comes first), and nothing is billed for going over. Disputes and evidence are never limited.
What screening does not do
Verdikx never cancels an order on its own. With order screening (Growth and up), it holds risky Shopify orders and orders from customers you block, and you decide whether to cancel; a cancel is always yours, after a confirmation. Automatic refunds of pre-dispute alerts within your cap are a separate opt-in (Growth and up). Autopilot never accepts a dispute; you accept one only after a confirmation. Rules never cancel orders on their own, and IP location alone never reaches a hold with the default scores. For the wider playbook, see how to prevent chargebacks and Shopify fraud detection.
| Signal | What it checks | Points |
|---|---|---|
| Prior chargeback | One earlier dispute from this customer at your store (two or more: +45) | +35 |
| Shopify's fraud analysis | Shopify rated the order high (medium: +20, low: -10) | +40 |
| Network chargeback history | Chargebacks for this buyer reported by at least 3 other Verdikx merchant accounts | +25 |
| Card testing | 3 or more different cards on one order, or behind one buyer, address or IP in 24 hours | +25 |
| Billing and shipping countries differ | Country mismatch between billing and shipping addresses | +20 |
| Disposable email | A known throwaway inbox provider | +15 |
| Tor exit node | Order placed through Tor (proxy, VPN or data-centre IP: +15) | +30 |
| Blocklist match | Matches an entry on your store's blocklist; forces at least Needs review | +50 |
| Established customer | 3 or more earlier orders over 90+ days, no disputes, refund rate under 10% | -15 |
Weights from the current screening model (rules-2026-10). Scores are clamped to 0 to 100; review from 30 and high risk from 60 by default. Weights may change as the model is updated.
Frequently asked questions
How is Verdikx screening different from Shopify's fraud analysis?
Verdikx uses Shopify's own analysis as one signal (a high rating adds 40 points) and combines it with signals Shopify's view doesn't include: cross-store history from the opt-in Verdikx Network, device and IP intelligence, velocity across buyers and addresses, refund history and your own blocklists. Each verdict lists the reasons that moved the score.
Does Verdikx cancel risky orders on its own?
No. Verdikx never cancels an order on its own. With order screening (Growth and up), it tags, notes and alerts, and holds fulfillment of High risk orders by default (you can turn this off under Automation → Autopilot & screening → Order screening). Pro risk rules can hold other orders too, and orders from customers you block or matching a blocklist entry are held. You decide whether to cancel, from the alert or the order, after a confirmation.
What happens when Verdikx holds an order?
Fulfillment pauses in Shopify until you release it. Held orders are listed with the reason under Risk rules and on the Orders page, and releasing takes one click on any plan, even after a downgrade. Verdikx releases only holds it placed; holds from you or other apps stay.
How many orders can I screen?
Growth includes up to 10,000 new orders a month and Pro up to 50,000, per store. You're warned at 80%, and screening continues through a short grace window after the limit before new screening pauses. Nothing is billed for overage.
Can I add my own SEON account?
Yes, in beta. With your own SEON key, SEON's verdict becomes one signal in screening (a decline recommendation adds 25 points, a review adds 10). It is off by default, and SEON bills you for one call per screened order.
Last reviewed by Verdikx Research.
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