Find your way around Verdikx

The eight sections of the menu, what each one is for, and how to get help inside the app.

Where in VerdikxThe left menu (on the website) or the Verdikx menu in Shopify's sidebar

Home: Overview (what needs you today) and Notifications.
Orders: All orders with their verdicts, Customers and Shipments.
Disputes: Cases (every dispute, soonest deadline first), Evidence review and the Evidence vault.
Returns: return requests with recommendations.
Automation: Autopilot & screening, Risk rules and Prevention.
Results: money recovered, win rate, prevented disputes and chargeback ratio.
Connections: the setup checklist and every source you can connect.
Settings: General (store, notifications, policies, API, security) and Billing.

Inside Shopify admin, Shopify's sidebar shows one link per section, and the pages inside a section appear as tabs at the top of the page.

Getting help

Click Ask Verdikx at the bottom right of any page. It answers from this Help Center, can take you to the right page and highlights the button you need. It never changes anything for you.
Replay the app tour from Settings → Help & support.
Contact support from the Support page.