Returns & customers
Return recommendations, blocking customers and cancelling risky orders.
- Review returns with recommendationsEach return gets an Approve suggested, Review suggested or Decline suggested recommendation with reasons. You make the final decision.
- Block, unblock or trust a customerBlocking tags the customer's orders in Shopify so you can act on them. Verdikx never edits the Shopify customer record.
- Repeat disputers: block buyers who dispute again and againSee buyers who disputed more than once at your store and block them in one click, with undo.
- Cancel a risky orderCancel an unshipped order from a high-risk or blocked customer straight from Verdikx.
Stop the next chargeback before it starts.
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