Connect PayPal
Once the direct PayPal connection is open for your account: sign in with PayPal, disputes and claims arrive, and you submit evidence from the case. Until then, forward notices by email or CSV.
Where in VerdikxConnections → Chargebacks → PayPal
Steps
- Open Connections and find the PayPal card under Payment processors.
- Click Connect PayPal, sign in and approve the dispute permissions.
- Disputes import automatically and keep updating.
If you see “PayPal did not grant dispute access”, connect again and make sure you approve the dispute permissions.
Responding
Click Submit to PayPal on a case. Submitting never accepts the claim or refunds the buyer; do that in PayPal if you choose to. If PayPal is not accepting evidence for a case, respond in the PayPal Resolution Center.
Disconnect
Click Disconnect, then revoke Verdikx's permissions in PayPal under Account Settings → API access. Imported disputes stay in Verdikx.